The Oxford Food Company
The Oxford Food Company

Terms & Conditions 

 Minimum Numbers 

  • We may request a minimum order size for our lunches through Monday to Friday
  • A minimum of 40 people applies to meals delivered on Saturdays and Sundays.
  • We do not charge for delivery within Oxford but charges apply further afield - charges for our most frequent destinations are shown below.
  • Minimum numbers apply to venues further afield.

Payments

  1. Non-returnable deposit of 10% of the total required to secure the booking.
  2. The remaining balance will be due in full no later than 28 days after the event.
  3. If the event is cancelled 5-days or less before the event any expenses incurred will be outstanding and liable by the customer.

The Oxford Food Company reserves the right to vary the menu if necessary due to seasonal or other circumstances beyond our control. Substitutes will be of equal value and like the original item.

The final number of guests must be advised in writing within 5 days of the event.

Any damage to equipment by the customer or guest will be charged at the full replacement cost.

The Oxford Food Company does not accept any liability for non-completion of the event or for delays resulting from adverse weather conditions, traffic accident or road closure, civil riots or strikes affecting the trade, fire flood or other natural disaster, or for any other event which is beyond The Oxford Food Company’s Control.

 

Cancellation Charges 

We ask that all orders are finalised at least 48 hours before delivery is due. To safeguard ourselves from financial loss, we apply the following cancellation charges:

 

  • More than 48 weekday hours before delivery: no charge
  • 24-48 weekday hours before the event: 50% of the quoted cost
  • 12-24 weekday hours before the event: 75% of the quoted cost
  • Same day cancellation : Full cost is payable

 Delivery Charges 

FREE DELIVERY:

  • Oxford : no charge

£10 DELIVERY FEE:

  • Kidlington

£15 DELVERY FEE:

  • Abingdon, Bicester, Culham, Milton Park, Sutton Courtenay, Thame, Witney, Woodstock

£20 DELIVERY FEE:

  • Didcot, Harwell, Wallingford, Wantage, Woodstock

£25 DELIVERY FEE:

  • Aylesbury, Banbury, Brackley, Buckingham, Chipping Norton, Henley, High Wycombe

£30 DELIVERY FEE:

  • Maidenhead, Newbury, Reading, Swindon

£40 DELIVERY FEE:

  • Milton Keynes, Northampton, Stratford

Other destinations

The charge is based on a mileage calculation, of 50p per mile for the round trip. This is charged twice if we need to return to collect items after the event.

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